Buying
online from a Bloomen member florist means:
- You benefit from the high online security
procedures that only large
e-retailers provide.
- Only florists that agree to meet Bloomen's
high quality standards are certified to fulfill
orders placed through BloomenDirect.
- Bloomen deals directly with Bloomen certified
stores, which creates a direct to florist
relationship not found in most large floral
e-retailer
Service Guarantee
We guarantee 100% satisfaction on all floral
and gift items. If you are not completely satisfied,
please contact our Customer Service Department
at our toll free phone number, 866-696-6006,
or email us here
Order Changes
Please be advised that we are unable to cancel
or change orders already delivered or presently
en route to delivery. If you find it necessary
to cancel or change delivery dates or addresses
for any other orders, simply call our Customer
Service Department directly at 866-696-6006.
Due to the time sensitive nature of order changes,
we are unable to accept cancellations or change
requests via e-mail.
Substitution Policy
If you order catalog items online through BloomenDirect,
it may from time-to-time be necessary to substitute
certain flowers. In order for our BloomenDirect
certified florists to maintain the appearance
and style of the arrangement, we follow these
substitution guidelines:
- We strive to maintain the style and color
scheme of the selected floral arrangement.
- If specific flowers were requested, the
chosen flower type takes priority over color
- Containers may be substituted respecting
the general appearance and style of the selected
arrangement
Your Increased Value
BloomenDirect provides you with higher value
for your money. Through
Bloomen, we combine the benefits of dealing
directly with a florist with the
benefits of dealing with a large floral e-retailer.
|
