We are a certified BloomenDirect.com florist

Flowers to Go

  PRODUCT SELECTIONS

  About our product categories   _______________________
  ANY OCCASION OR JUST BECAUSE
  FUNERAL AND SYMPATHY
  ROSE SELECTIONS
  WEDDING FLOWERS

 Your Increased Value | Service Guarantee | Order Changes | Substitution Policy | Feedback


 YOUR INCREASED VALUE

Our membership in the Bloomen network provides you with higher value for
your money. Through Bloomen, we combine the benefits of dealing directly
with a florist with the benefits of dealing with a large floral e-retailer.

Buying online directly from a retail florist means:

  • No middlemen to reduce the value of your product.
  • Superior customer service.
  • Accurate pricing.
  • Fresher flowers.

Buying online from a Bloomen member florist means:

  • You benefit from the high online security procedures that large e-retailers generally provide, but you pay extra because they take a percentage of your money, then pass the order to a wire service who also takes a percent of your money and ultimately, it is received by a retail florist (like us) for order fulfillment.

 SERVICE GUARANTEE

We guarantee 100% satisfaction on all floral and gift items. If you are not completely satisfied, please contact our Customer Service Department at (866) 696-6006.

 ORDER CHANGES, CANCELLATIONS AND RETURNS

We will gladly cancel or change orders completed online through BloomenDirect up to one day prior to the scheduled delivery. Consumers must contact BloomenDirect at 1-866-696-6006, (905) 238-8880 or changes@BloomenDirect.com. Cancellations made up to one day prior to scheduled delivery qualify for FULL REFUND. We are unable to cancel or change orders already delivered or presently en route to delivery.

We are unable to accept returns on perishable gifts. Any quality issues concerning flowers purchased online through BloomenDirect should be addressed to 1-866-696-6006, (905) 238-8880 or changes@BloomenDirect.com.


 SUBSTITUTION POLICY

When ordering catalogue items, it is sometimes necessary to substitute flowers. In an effort to maintain the appearance and style of the arrangement, the following guidelines are followed: 1) Great effort is made to maintain style and colour scheme. 2) When specific flowers are requested, flower type takes priority over colour.

 FEEDBACK

We welcome your questions and comments about your online experience. Please feel free to send your comments by e-mail to questions@bloomendirect.com.Thank you for your interest.

 

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